Privacy Policy

This is the privacy notice of Jacquie Budd (JBuddWrites). (‘I’, ‘me’, or ‘my’).

Introduction

This notice describes how I collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through my website and through social media platforms and online retail platforms, including Facebook, Instagram, Twitter and LinkedIn.

Except as set out below, I do not share, or sell, or disclose to a third party, any information collected through my website.

Personal data I process

1.            How I obtain personal data

The information I process about you includes information:

• you have directly provided to me
• that I gather from third party databases and service providers
• as a result of monitoring how you use my website or my services

2.            Types of personal data I collect directly

When you use my website and services, I ask you to provide personal data. This can be categorised into the following groups:

• personal identifiers, such as your first and last names, your title and your date of birth
• contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
• account information, including your username and password
• payment information, such as a debit or credit card number and expiry date and bank account details
• records of communication between us including messages sent through my website, email messages and telephone conversations
• marketing preferences that tell me what types of marketing you would like to receive

3.            Types of personal data I collect from third parties

I confirm some of the information you provide to me directly using data from other sources. I also add to the information I hold about you, sometimes to remove the need for you to provide it to me and sometimes in order to be able to assess the quality of the services you offer.

The additional information I collect can be categorised as follows:

• information that confirms your identity
• business information, including your business trading name and address, your company number (if incorporated), and your VAT number (if registered)
• information that confirms your contact information
• reviews and feedback about your business on other websites through which you sell your services
• unsolicited complaints by other users

4.            Types of personal data I collect from your use of my services

By using my website and my services, I process:

• your username and password and other information used to access my website and our services
• information you contribute to my community, including reviews
• your replies to polls and surveys
• technical information about the hardware and the software you use to access my website and use my services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
• usage information, including the frequency you use my services, the pages of my website that you visit, whether you receive messages from me and whether you reply to those messages
• transaction information that includes the details of the products services you have bought from me and payments made to me for those services
• your preferences to receive marketing from me; how you wish to communicate with me; and responses and actions in relation to your use of my services.

5.            My use of aggregated information

I may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, I may aggregate usage information to assess whether a feature of my website is useful.

However, if I combine or connect aggregated information with your personal data so that it can identify you in any way, I treat the combined information as personal data, and it will be used in accordance with this privacy notice.

6.            Special personal data

Special personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

I do not collect any special personal data about you.

7.            If you do not provide personal data I need

Where I need to collect personal data by law, or under the terms of a contract I have with you, and you fail to provide that data when requested, I may not be able to perform that contract.

In that case, I may have to stop providing a service to you. If so, I will notify you of this at the time.

The bases on which I process information about you

The law requires me to determine under which of six defined bases I process different categories of your personal data, and to notify you of the basis for each category.

If a basis on which I process your personal data is no longer relevant then I shall immediately stop processing your data.

If the basis changes then if required by law I shall notify you of the change and of any new basis under which I have determined that I can continue to process your information.

8.            Information I process because I have a contractual obligation with you

When you create an account on my website, buy a product or service from me, or otherwise agree to my terms and conditions, a contract is formed between you and me.

In order to carry out my obligations under that contract I must process the information you give me. Some of this information may be personal data.

I may use it in order to:

• verify your identity for security purposes when you use my services
• sell products to you
• provide you with my services
• provide you with suggestions and advice on products, services and how to obtain the most from using my website

I process this information on the basis there is a contract between us, or that you have requested I use the information before I enter into a legal contract.

I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

9.            Information I process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask me to provide you with information about my business, including my products and services, you provide your consent to me to process information that may be personal data.

Wherever possible, I aim to obtain your explicit consent to process this information, for example, I ask you to agree to my use of non-essential cookies when you access my website.

If you have given me explicit permission to do so, I may from time to time pass your name and contact information to selected associates whom I consider may provide services or products you would find useful.

I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.